– having regard to the Commission Staff working document entitled 'Single Market through the lens of people A snapshot of citizens’ and businesses’ views and concerns (SEC(2011)1003), and in particular concern 7, which relates to difficulties that citizens encounter when opening a bank account in Member States which are not their country of residence,
– vu le document de travail des services de la Commission intitulé «Single Market through the lens of people – A snapshot of citizens' and businesses' views and concerns» (SEC(2011)1003) et, notamment, sa préoccupation 7 qui se rapporte aux difficultés que les citoyens rencontrent lorsqu'ils ouvrent un compte bancaire dans des États membres autres que leur pays de résidence,