As a general observation, and taking issue with the Commission position, I would like to continue by saying that this report came as an unwelcome surprise, not least because, last year, a report on air passenger rights was taken through committee by Mr Collins, with Parliament overwhelmingly supporting a voluntary approach.
De façon générale, en ce qui concerne la proposition de la Commission, je voudrais dire que ce rapport a fait l'effet d'une mauvaise surprise, en grande partie parce que, l'an dernier, M. Collins a élaboré un rapport sur les droits des passagers aériens dans lequel le Parlement s'est prononcé massivement en faveur d'une approche volontaire.