It's a good question. I'd say the most difficult issues we had were all around making sure that, as we merged our operational centres, we fully understood.When you merge two operational centres, both of which work well in the business they're in, and then you put these different centres together, everyone has their own way of solving the same operational problem.
Au moment de la fusion de nos centres d'opérations, le plus difficile a été de bien comprendre.Quand on fusionne deux centres d'opérations, déjà efficaces dans leur secteur d'activités, chacun a sa façon de régler les problèmes.