Certainly, we have heard some emotional testimony from our members about how difficult it has been for them to remain positive and to try to provide information to their customers so they are not perceived as gouging them, and for small- and mid-sized businesses, it has been difficult.
Nous avons certes entendu des témoignages émotifs de nos membres, qui nous ont dit combien il est difficile pour eux de demeurer optimistes et de renseigner leur clientèle afin qu'elle n'ait pas l'impression de se faire exploiter. Pour les PME, la situation est difficile.