The last thing I would mention is that on pages 88 and 89 of the Gowlings report there is a statement not only of our customer satisfaction ratings according to Environics, but also the statement that 74% of small and medium-sized exporters could not think of one single thing EDC should do differently or better in meeting their needs, which I thought was a pretty telling statistic. We obviously want to do better than that, but I think it's a pretty good indication as to how well we're trying to respond to their particular needs.
Dernier point, aux pages 88 et 89 de la version anglaise du rapport Gowlings, on trouve non seulement une évaluation de la satisfaction de notre clientèle selon Environics, mais aussi un énoncé selon lequel 74 p. 100 des PME qui font des exportations ne voient pas en quoi la SEE pourrait faire mieux pour répondre à leurs besoins, donnée statistique que j'ai trouvé plutôt éloquente.