The first abuse, according to the Commission, concerned certain restrictions on the availability and content of service contracts (in particular a prohibition on member companies entering into individual contracts, and restrictive clauses applied to individual service contracts from 1996, in particular the ban on multiple contracts and contingency clauses).
Le premier abus, selon la Commission, concernait certaines restrictions quant à l'accès et au contenu des contrats de services (en particulier l'interdiction faite aux sociétés adhérentes de conclure des contrats individuels et les clauses restrictives apportées, dès 1996, aux contrats de service individuels, notamment l'interdiction de clauses multiples et conditionnelles).