If CSC denies the claim and the offender is dissatisfied with this decision, he or she can avail himself or herself of the formal offender complaints and grievance process. CSC does manage certain information regarding an offender's financial obligations relating to victim restitution orders, victim surcharges, or fines imposed at the municipal, provincial, or federal level.
Le SCC possède déjà certaines informations sur les obligations financières des délinquants, notamment sur les ordonnances de dédommagement des victimes, les suramendes compensatoires et les amendes municipales, provinciales ou fédérales.