Dans ce contexte, quatre points spécifiques ont été identifiés : Redesigning the web (→ Q2 2011), Presenting a better policy of how to deal with the stakeholders (→ Q4 2011), Crisis management/crisis communication (→ 2012) et Internal communication (→ 2012).
In deze context zijn vier specifieke items geïdentificeerd: Redesigning the web (→ Q2 2011), Presenting a better policy of how to deal with the stakeholders (→ Q4 2011), Crisismanagement/crisiscommunication (→ 2012) en Internal communication (→ 2012).