Commission Recommendation No 98/257/EC on the principles applicable to the bodies responsible for the out-of-court settlement of consumer disputes, OJ L 115, 17.04.1998, p. 31 and Commission Recommendation No 2001/310/EC on the principles for out-of-court bodies involved in the consensual resolution of consumer ADR, OJ L 109, 19.4.2001, p. 56
Recommandation 98/257/CE de la Commission concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31) et recommandation 2001/310/CE de la Commission relative aux principes applicables aux organes extrajudiciaires chargés de la résolution consensuelle des litiges de consommation (JO L 109 du 19.4.2001, p. 56).