For the part of the study on transparency, information was collected from a sample of over 160 banks, with over 280 bank branches covered (therefore, frequently more than one branch of the same bank was visited). To take into account the specific banking structure in each of the Member States, and as far as practical, institutions of all types (commercial, saving, cooperative and postal banks) and of all sizes were included in the survey.
Pour tenir compte de la structure bancaire propre à chaque Etat membre et dans la mesure du possible, l'étude a englobé des institutions de tous types (banques commerciales, banques d'épargne, banques coopératives et banques postales) et de toutes tailles.