We have many customers who find themselves in situations where, if they don't react to something, as Mr. Gallaway has pointed out, or when all of a sudden they're confronted with something that says “Effective a certain date, the following items will come into play”.More and more Canadians are saying they're being bombarded with this type of continuous communication.
Il arrive souvent qu'on force des clients à réagir, comme M. Gallaway l'a souligné, en les informant tout à coup que: «À compter de telle date, telle mesure entre en application«.De plus en plus de Canadiens disent qu'ils sont continuellement bombardés de communications de ce genre.