Granted there were record profits involved and quarter after quarter they were making more money, but all the time they were raising service charges, closing bank branches and denying basic services like loans to small businesses.
D'accord, leurs banques avaient réalisé des bénéfices records et, trimestre après trimestre, avaient fait toujours plus d'argent, mais elles n'ont jamais manqué d'augmenter les frais de service, de fermer des succursales, et de refuser des services fondamentaux, notamment des prêts aux petites entreprises.