At the heart of the improvement are the compensation payments, which are twice as high as was hitherto the norm in Europe under the voluntary arrangements. For example, if I get to Tegel before finding out that my flight from Berlin to Mallorca has been cancelled, I not only get my ticket replaced, but I also get EUR 400 compensation.
Ainsi, si je me rends ? l’aéroport de Berlin-Tegel et apprends ensuite que mon vol en direction de Majorque a été annulé, non seulement mon billet sera remplacé, mais j’obtiendrai en outre une indemnité de 400 euros.