Referring specifically to the chart and to the needs of retailers, I want to understand the role of the physical branch operation, and by that I mean the traditional office with people located in an area convenient to the customers, as opposed to banking done by pushing buttons either in a kiosk or at home on your television screen.
Pour ce qui est plus pr?cis?ment du tableau et des besoins des d?taillants, je voudrais comprendre le r?le de la succursale bancaire traditionnelle avec des employ?s et situ?e ? un endroit pratique pour les clients si on le compare aux transactions effectu?es en appuyant sur des touches dans un kiosque ou, chez soi, en utilisant la t?l?vision.