Both the state and citizens have communication processes and tools at their disposal that hold them accountable.The effective use of structures and processes of communication for accountability can result in better relations between the state and its citizens, improved governance and, in the long run, increased effectiveness of development efforts.
L'État et les citoyens disposent de processus et d'outils de communication permettant de demander des comptes [.] L'utilisation efficace des structures et des processus de communication aux fins de la reddition de comptes peut améliorer les relations entre l'État et les citoyens, la gouvernance et, à long terme, l'efficacité des efforts de développement [.]