It depends on the content of the questions a person has to answer and the perspective he/she (has to) adopt(s) when answering the questions whether he acts as a citizen or a patient.
Being a ‘citizen’ or a ‘patient’ is not a status, but rather a role one adopts in a specific context. It depends on the content of the questions a person has to answer and the perspective he/she (has to) adopt(s) when answering the questions whether he acts as a citizen or a patient.