However, although progress has been made in the role of the Ombudsman, I have no doubt that if we were to conduct a survey of European citizens on the role of the Ombudsman, his work and his activities, we would unfortunately find that citizens see him as remote and, in many cases, are not even aware of his existence.
Toutefois, et bien que la fonction du médiateur ait progressé, je suis convaincu que si nous devions faire un sondage auprès des citoyens concernant son rôle, son travail et ses activités, nous découvririons malheureusement que les citoyens le perçoivent comme une institution distante, et qu’ils ignorent bien souvent jusqu’à son existence.