I really want to underline the value of that video, which I found to be very impressive. For its part, the Canada Mortgage and Housing Corporation, which administers the important Granville Island site, also seems to be able to provide bilingual services, but has the same issues with bilingual greetings.
De son côté, la Société canadienne d'hypothèques et de logement, qui administre le site important de l'île de Granville, semble, elle aussi, être en mesure d'offrir des services bilingues, mais fait face aux mêmes défis quant à l'accueil bilingue.