On the one hand, the Ombudsman’s activities must entail a review of the institution’s profile and accessibility throughout Europe. There is, in fact, a downward trend in the number of cases referred to the Ombudsman (3 830 in 2006, a decrease of 2% from 2005), and complaints tend to come from Member States that already have a culture of encouraging people to raise issues with the relevant national institutions.
En effet, le nombre de saisies du Médiateur a tendance à baisser (3 830 demandes en 2006, soit une diminution de 2% par rapport à 2005) alors que les plaintes proviennent souvent d'États où la culture nationale incite déjà le citoyen à saisir ses institutions.